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Terms & Conditions

Definitions
“I” and “Me” means the artist, Elise, of Elise McKenna Design;
“You” and “Your” means the user of this website, and/or the client, and/or the purchaser;
“Custom Work(s)” means a custom piece of art purchased by You to be painted based on a photo provided by You.

 

 Website Terms of Use

Copyright and Intellectual Property Statement for EliseMcKennaDesign.com
1. I respect the intellectual property of others, and ask that users to do the same.
2. All original art on this site is copyrighted by the artist and Elise McKenna Design. Infringements on these rights will be investigated and pursued.
3. Elise McKenna Design retains copyright to all works. Even if You own the subject of the Custom Work (Your motorcycle, Your pet, etc) You do not have reproduction rights on the Custom Work. If You want to purchase limited rights usage, I would be happy to discuss this with You before You commission Your Custom Work. If You aren’t sure about this, just ask! Posting to social media is welcome as long as proper credit is given to Elise McKenna Design accompanied by a link to elisemckennadesign.com, etsy.com/shop/elisemckennadesign or My email address, elise@elisemckennadesign.com.
ACCEPTANCE OF TERMS THROUGH USE
By using this site, You signify Your agreement to all terms, conditions, and notices contained or referenced herein (the “Terms of Use”). If You do not agree to the Terms of Use please do not use this site. Elise McKenna Design reserves the right, at its discretion, to update or revise these Terms of Use.

 

Terms of Custom Artwork

By commissioning artist, Elise McKenna, to create a custom work, you understand and agree to the terms explained below:
Price & Payment. Pricing for certain items is available via the EliseMcKennaDesign shop on Etsy or at elisemckennadesign.com. Contact Me for all other pricing to be provided on a one-off quote basis. I require payment up front for all Custom Works under $300 (excluding taxes and shipping). For Custom Works over $300, payment of 50% upfront deposit must be received prior to any work being started, with the other 50% due upon Completion of the work, prior to shipment. All prices exclude applicable sales tax.
Providing a Photo. I work from one good quality photo for each piece of Custom Work. You must send at least one good quality photo to my email address or text Me the photo(s) for review and approval before I can start the Custom Work. A “good quality photo” is one that is clear (not blurry), has decent lighting, and reflects the subject (i.e. the pet, the motorcycle, etc) in the pose and/or position You would like depicted in the final work. I will review the photo(s) and provide approval upon receipt. My approval of the photo(s) is Your notice that painting of the Custom Work will begin.
Approving the Custom Work. Once I have completed the Custom Work, I will email You a photo proof of the Custom Work. Let Me know within 48 hours after I send the proof if You want any minor changes to be made. If I do not hear from You within 48 hours, I will consider the Custom Work approved as-is.  I retain the right to determine whether a change is reasonably considered to be minor. If any changes are made, we will repeat the 48 hour approval process.  I then sign the Custom Work and package it for shipment. If You have not yet paid in full, I require receipt of final payment prior to shipping. Note that delivery of the final piece is dependent on the speed at which you provide a good quality photo and approve the final artwork.
Cancellations & Returns. Once an order has been placed, any amounts paid are non-refundable. You can change the subject of the Custom Work or the photo used to create the Custom Work up to the point I start the piece. Due to the custom nature of this work, I cannot accept returns. I will do my best to work with You to make sure You are happy and find a solution.
Shipment. I will package Your piece for safe and secure shipping to the address you provide. If You are purchasing through Etsy, I will ship to You based on the speed You selected at the time of purchase. If this is a gift, I would be happy to gift wrap it for you upon request!
Rights. I retain copyright to all works. Even if You own the subject of the Custom Work (Your motorcycle, Your pet, etc) You do not have reproduction rights on the Custom Work. If You want to purchase limited rights usage, I would be happy to discuss this with You before You commission Your Custom Work. If You aren’t sure about this, just ask! Posting to social media is welcome as long as proper credit is given to Elise McKenna Design accompanied by a link to elisemckennadesign.com, etsy.com/shop/elisemckennadesign or My email address, elise@elisemckennadesign.com. If You do not wish to have Your piece featured on my website or social media, just let Me know at the time of ordering. Also, if this is a surprise gift and you would like any web posting of the piece delayed until after the Custom Work is gifted, please let Me know!
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