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FAQ’s

How do I order a custom painting?

For Pet Portraits, visit my Etsy shop! (they’re better at handling the whole “online transaction” thing!) www.etsy.com/shop/elisemckennadesign

For all other requests: request a custom quote via Etsy, email me elise@elisemckennadesign.com or visit the Contact page to request more info!

How long will a painting take?

It depends on the subject and size. Standard creation time for a 12 x 12″ of a single subject on white background is approximately 2 weeks from receipt of an agreed upon photo. Once I finish the work, I’ll email you a picture of it and give you two more days to tell me if you want anything “tweaked” before it’s ready to ship. Then it just takes as long as the post office delivery times, depending on your choice of shipping speed! You can also get a portrait faster by paying a special Expedite Fee. If you have a specific timeline, just let me know and we can work together to get it to you in time!

Can I order prints of my custom painting?

Yes! Just ask! If you have a size and quantity in mind, let me know and I’ll be happy to send you the price. Not sure what size you want? I’d be happy to send you a chart of sizes with pricing. Would you like a canvas print? A framed print? I’ll work with you to get you the best quality and price on the perfect print to fit your requests!

Can you paint a picture of my classic car? What about my great grandmother’s teapot?

Do you have a good picture of the car or the teapot? If so, then YES! The size, level of detail and desired background determine the price. Just send me the details along with the picture and I’m happy to create a custom listing for you.

What’s the process if I want to commission a painting?

1. Send a good quality photo of your pet to elise@elisemckennadesign.com

2. Receive approval of photo to be used

3. Painting is created (approx. 2 weeks, with expedited turnaround also available)

4. Receive photo proof of final painting

5. Respond with any minor change requests within 48 hours

6. Painting signed and shipped within one business day

Shipping speed determined by YOU! Expedite available for an additional fee.

 

 

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